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About Holiday Inn Baku

The fantastic Holiday Inn Baku, An IHG Hotel offers 223 rooms in 15 minutes' stroll from Azerbaijan State Academic Opera and Ballet
Theater. This 4-star inn, located in a 10-minute drive from Heydar Aliyev Center, boasts an indoor swimming pool along with a steam room
and a wellness facility.

Situated in the very heart of Baku, the property gives quick access to the Upmarket Port Baku Shopping Mall. Attractions, at 6 km distance
from the perfect residence, include Port Baku Park.

Overlooking the Caspian Sea, Holiday Inn Baku, An IHG Hotel offers a buffet breakfast every day. There are international dishes in the menu
of Marina 18 Restaurant at the accommodation. The lounge bar features a spacious terrace and a lounge. Heydar Aliyev airport is around
25 km away. Guests can work out in a fitness area. A day of pampering can include beauty therapy, body scrub and a pedicure, as well as
visiting full spa. Corporate travelers will benefit from a 24-hour business center and a meeting room available on site.

Vacancy title: RESERVATİON AGENT
 

Main duties:

• Answering phone calls and responding to emails from customers who are interested in
• making reservations or have questions about reservations.
• Providing customers with information about the hotel’s accommodation options, rates and
• amenities.
• Processing reservations, cancellations and modifications using reservation software.
• Collecting and processing payments from guests.
• Communicating with other departments to ensure that guests’ requests are met.
• Updating and maintaining customer information in the reservation system.
• Handles other daily correspondence.

Candidate requirements:

• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be
• easy to talk to
• Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
• Fluency in the local language – Russian and English language skills are preferable.
• Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math, and computer skills.

Candidates meeting the above-mentioned criteria should address their CV/Resume to cv@hi-baku.com, indicating “RESERVATİON AGENT” in the subject of the email. Applications without subjects will not be considered.

Vakansiyalardan daha tez xəbərdar olmaq üçün Telegram kanalımıza abunə olun!

Daha çox Turizm və mehmanxana işi vakansiyaları isbu.az-da - Axtardığın işbu!